At styleshopmarket.shop, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy. Please review the following guidelines for returning or exchanging items purchased from our website:
Eligibility for Returns and Exchanges:
Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
Shoes must be returned in their original shoe box, free of any signs of wear or damage.
Accessories must be returned with all original packaging intact.
Personalized or customized items are not eligible for return or exchange unless they arrive damaged or defective.
Initiating a Return or Exchange:
To initiate a return or exchange, please contact our customer service team within 30 days of receiving your order.
You can reach our customer service team via email at [email protected] or by filling out the contact form on our website.
Please provide your order number, the reason for the return or exchange, and any relevant details regarding the item(s) you wish to return or exchange.
Return and Exchange Process:
Once your return or exchange request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions for returning the item(s).
Please securely package the item(s) you wish to return or exchange and include the RMA number on the outside of the package.
You are responsible for the return shipping costs, unless the return is due to an error on our part or the item is defective.
Once we receive your refund request, our customer service staff will verify and confirm with you. We will also notify you of the approval or rejection of your refund. If approved, we will process your refund or exchange within 7-10 business days.
Refund Method:
Refunds will be issued to the original payment method used for the purchase.
Please note that shipping charges are non-refundable.
Exchanges:
If you would like to exchange an item for a different size, color, or style, please indicate your preference when contacting our customer service team.
Exchanges are subject to availability. If the requested item is out of stock, we will issue a refund for the returned item(s).
Final Sale Items:
Final sale items are not eligible for return or exchange.
By shopping at styleshopmarket.shop, you agree to abide by the terms and conditions of our return and exchange policy. If you have any questions or concerns regarding our policy, please don’t hesitate to contact our customer service team for assistance.
We appreciate your business and look forward to serving you again in the future.
If you have any questions, please feel free to contact us at any time.
Email: [email protected]